As a website owner, you’ll eventually encounter a situation where you’re left wondering what to do with a page that doesn’t seem to be working as expected. Perhaps you’ve noticed that a specific page on your site is returning a 404 error message, but when you investigate further, you realize that the content is actually still available. This is known as a soft 404 error, and it can have a significant impact on your website’s performance and credibility.
Soft 404 errors occur when a page on your site returns a 404 error code to users, but not to search engines like Google. This means that while users may see a 404 error message, search engines will continue to crawl and index the page as if it exists. As a result, you may end up with a situation where your website is serving up fake 404 errors, which can lead to penalties from Google and other search engines.
Understanding Soft 404 Errors
A soft 404 error is not an official status code, but rather a label that Google uses to alert you to a potential issue. When a search engine like Google crawls a page that returns a soft 404 error, it will continue to crawl and index the page as if it exists. This can have serious consequences for your website’s performance and credibility, as it can lead to fake 404 errors and penalties from Google.
The Difference Between Hard and Soft 404 Errors
- A hard 404 error occurs when a page on your site returns a 404 error code to both users and search engines. This tells both that the page does not exist.
- A soft 404 error occurs when a page on your site returns a 404 error code to users, but not to search engines. This means that search engines will continue to crawl and index the page as if it exists.
- The main difference between hard and soft 404 errors is the status code that is returned to search engines. A hard 404 error returns a 404 status code, while a soft 404 error returns a 200 OK status code.
The Impact of Soft 404 Errors on Your Website
Soft 404 errors can have a significant impact on your website’s performance and credibility. When a search engine like Google crawls a page that returns a soft 404 error, it may assume that your site is serving up fake 404 errors. This can lead to penalties from Google and other search engines, which can negatively impact your website’s ranking and credibility.
- Soft 404 errors can lead to lower rankings in search engine results pages (SERPs), as search engines may assume that your site is serving up fake 404 errors.
- Soft 404 errors can lead to penalties from Google and other search engines, which can negatively impact your website’s credibility and trustworthiness.
- Soft 404 errors can lead to a poor user experience, as users may click on links to non-existent pages and leave your site in frustration.
How to Find Soft 404 Errors on Your Website
To find soft 404 errors on your website, you can use Google Search Console to check for 404 errors and identify which pages are causing the issue. You can also use a tool like Screaming Frog to crawl your website and identify pages that are returning 404 errors.
- Use Google Search Console to check for 404 errors and identify which pages are causing the issue.
- Use a tool like Screaming Frog to crawl your website and identify pages that are returning 404 errors.
- Check your website’s logs to identify pages that are returning 404 errors.
How to Resolve Soft 404 Errors on Your Website
To resolve soft 404 errors on your website, you can use a combination of technical and content-based solutions. Here are some steps you can take to fix soft 404 errors:
- Use a 301 redirect to redirect users to the correct page if the page has moved or been renamed.
- Use a 404 error page that is user-friendly and provides a clear indication of what happened.
- Use a tool like Google Search Console to identify and fix 404 errors and ensure that your website is serving up accurate 404 error messages.
Conclusion
Soft 404 errors can have a significant impact on your website’s performance and credibility. By understanding how soft 404 errors work and using the steps outlined above, you can fix soft 404 errors and improve your website’s user experience and search engine rankings.
Key Takeaways
- A soft 404 error occurs when a page on your site returns a 404 error code to users, but not to search engines.
- Soft 404 errors can lead to penalties from Google and other search engines, which can negatively impact your website’s credibility and trustworthiness.
- Soft 404 errors can lead to a poor user experience, as users may click on links to non-existent pages and leave your site in frustration.
- To fix soft 404 errors, use a combination of technical and content-based solutions, such as using a 301 redirect, a user-friendly 404 error page, and a tool like Google Search Console.
Frequently Asked Questions (FAQs)
What is a soft 404 error?
A soft 404 error occurs when a page on your site returns a 404 error code to users, but not to search engines.
How do I find soft 404 errors on my website?
You can use Google Search Console to check for 404 errors and identify which pages are causing the issue. You can also use a tool like Screaming Frog to crawl your website and identify pages that are returning 404 errors.
How do I resolve soft 404 errors on my website?
To resolve soft 404 errors, use a combination of technical and content-based solutions, such as using a 301 redirect, a user-friendly 404 error page, and a tool like Google Search Console.





